Our Mavendogs

Consultant talent geared to project flexibility.

Mavendog provides full lifecycle portfolio, program, and project management leadership. We are also known for our fractional flexibility — an ideal option for immediate, short-term, or part-time project needs.

Mavendog Careers
+ Jon Vordermark Portrait

Jon Vordermark

President & Founder

Jon Vordermark Portrait

Jon Vordermark

President & Founder

Jon Vordermark is the President and Founder of Mavendog, LLC, a management consulting and project leadership firm headquartered in Charlotte, NC. Jon has overall responsibility for Mavendog operations, thought leadership, and strategic growth. He is also responsible for client delivery excellence across all services lines.

Jon is best known for project recovery, having developed a reputation as the go-to leader for salvaging challenged and failing projects. With over 20 years of management consulting and project management experience, Jon led a variety of enterprise and global initiatives for Fortune 500 companies, primarily in energy, manufacturing, and technology. Notable clients include Duke Energy; SPX FLOW, Inc.; Blue Cross and Blue Shield of North Carolina (BCBSNC); The Hartford; and Mecklenburg County.

Jon founded Mavendog to provide something he passionately believes the marketplace needs — project management as a specialized service and career, and a platform for the self-employed project leader. Mavendog is a company of proven, independent, consultant leaders for a client’s most complex, critical, and/or unconventional projects. In the Mavendog world, project managers are senior, sometimes executive-level leadership consultants, providing a specialized skill and service in the project and change management domain. Those services span large, program-level initiatives to short-term and/or part-time tactical (and fractional) needs.

Previously, Jon spent almost his entire career with The Revere Group, Ltd., a management consulting and system integration company out of Chicago, IL. He worked his way up to be a Director of Business Transformation. Revere was acquired by NTT DATA, Inc. in 2012.

Jon is a certified Project Management Professional (PMP) through the Project Management Institute and is a graduate of Hampden-Sydney College in Virginia. He grew up in an Army family, having bounced around the country (Texas; California; Washington; Colorado; and London, England). But Charlotte has been home since 2000, which we’re told is long enough to be considered a Charlotte native. He lives in the Queen City with his wife and son.

+ Roger Hopper Portrait

Roger Hopper

Vice President & Chief of Staff

Roger Hopper Portrait

Roger Hopper

Vice President & Chief of Staff

Roger Hopper is Mavendog’s Chief of Staff where is a trusted advisor to the President and an executive liaison for Mavendog internal and delivery personnel. He is also responsible for company Affiliate recruiting and supply-side consultant strategy; Mavendog Account Management for select clients; and day-to-day operations.

Roger is also available to our clients as a consultative resource for Chief of Staff services on a contract basis. For more information about our Chief of Staff services, click here.

Roger is a former Soldier in the Virginia Army National Guard where he worked in legal operations, Human Resources (personnel), and recruiting. He has been a part of Mavendog since its inception in 2017, and has helped lay the groundwork for Mavendog Human Resources, Talent Management, and Administrative policy and related processes, as well as business development. Roger is known as an expert in strategic planning, risk management, and disaster recovery having implemented related strategies in the military, and in the private sector.

He holds a Masters degree in Homeland Security and Emergency Preparedness from Virginia Commonwealth University and a Bachelors from Hampden-Sydney College. Originally from Richmond, Virginia, Roger and his family now live in Northeast Ohio.

+ Jada Cardwell Portrait

Jada Cardwell

Sales & Marketing Coordinator

Jada Cardwell Portrait

Jada Cardwell

Sales & Marketing Coordinator

Jada Cardwell is Mavendog’s Marketing and Sales Coordinator. She oversees marketing operations, services, and branding initiatives (both products and employee-based branding), which includes networking, event management, and conference preparations. She also assists Mavendog’s President with marketing and content management operational strategies, as well as market research, sales prospecting, and lead generation. For more information or to contact Jada directly click here.

Prior to Mavendog, Jada served as a Financial Advisor with notable Fortune 500 Companies. She holds the SIE, Series 7, Series 63, and Series 66 Licenses in the Financial Industry. She has had several promotions in the past few years where she played a key role in optimizing departmental processes and creating foundational groundwork for current and new positions.

She is a graduate of UNC Charlotte’s Belk College of Business and currently resides in the Charlotte area. Her studies include majors in both Finance and Management and minor studies in Sociology and Religious Studies.

+ Amy Phillips Portrait

Amy Phillips

Vice President & Principal Consultant

Amy Phillips Portrait

Amy Phillips

Vice President & Principal Consultant

Amy Phillips is a Mavendog Affiliate, Principal Consultant (VP), and Engagement Leader within our Program Leadership and Project & Change Delivery practices. A Transformational Global Information Technology Executive who builds strong relationships with business partners and teams. Passionate about driving successful organizational transformations; developing & executing a winning strategy; and growing people in a positive, collaborative environment.

Past customers include TForce Freight, formerly known as UPS Freight, where Amy supported the recent divestiture from UPS. Her responsibilities included leading the separation of the Data Network, including Voice and Information Security, and developing and executing a strategy to align new services. Such services covered Network Operations Monitoring (NOC), Security Operations Monitoring (SOC) and Help Desk, with the separation of the data network without impact to operations for over 200 locations.

Other past roles include Sr. IT Director of Strategic Relations at Hayward Industries, a Fortune 1000 manufacturer of pool technology. Prior to Hayward, Amy served 30+ years in several IT and project leadership roles (including Division CIO and IT Director) with the Optical Communications division of Corning Incorporated, a $3.2B revenue business with 25+ manufacturing locations worldwide and four regional sales offices.

+ Emily Bartlett Portrait

Emily Bartlett

Principal Consultant, Program Leadership

Emily Bartlett Portrait

Emily Bartlett

Principal Consultant, Program Leadership

Emily Bartlett is a Principal Consultant and Mavendog Affiliate within our Program Leadership and Project & Change Delivery practices. She is an experienced, award winning project management professional with more than fifteen years of experience in delivering complex, multimillion-dollar projects (including large, healthcare and government contracts).

Emily also provides oversight and consultative support of Mavendog’s Government engagement, business development, and related partnerships.

A natural people leader, Emily manages projects and programs with an emphasis on human-centered design, ensuring long-term success and scalability of individuals, frameworks, departments, and organizations. Utilizing data analytics and industry expertise, Emily drives end-to-end value for our clients and stakeholders at each level of a project/organization. She fosters a collaborative learning environment designed to meet the needs of the organization and its customers. Specialties include:

  • Project Management: Proven ability to project manage multiple projects and cross functional teams. Works under pressure and meet deadlines. Project domains include PMO development; training and team development; contract and vendor management, with specialization in federal contracting and supplier management systems.
  • Technology:  SalesForce, JIRA, LucidChart, Workday, Slack and Teams. Electronic Health Record experience includes AcerMed, Medtronic, EPIC.
  • Leadership:  Experienced leader skilled at developing and fostering relationships; quickly understanding project targets; and operationalizing actionable goals. 20 years of supervisory experience at varying levels.

Emily has led projects and built PMOs in highly regulated environments and contracts. Customers include:

  • The Department of Health and Human Services (HHS);
  • Centers for Medicare & Medicaid Services (CMS);
  • Food & Drug Administration (FDA);
  • Veteran’s Health Administration (VHA);

Past customers include the Department of Health and Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Food & Drug Administration (FDA), and the Veteran’s Health Administration (VHA)). Prior to joining Mavendog, Emily spent 15 years at Premier Healthcare in Charlotte, NC, leading Premier through various program, project, and process improvement challenges and compliance goals (e.g., the Hospital Improvement Innovation Network (HIIN)).

Most recently, Emily has been supporting one of Mavendog’s manufacturing clients in their engineering product development division. Specifically, she has been tasked with assessing (via Capability Maturity Modeling) their Project Management Office (PMO).

+ Pete Murphy Portrait

Pete Murphy

Principal Consultant, Strategic Portfolio Development (SPD)

Pete Murphy Portrait

Pete Murphy

Principal Consultant, Strategic Portfolio Development (SPD)

Pete Murphy is a Mavendog Affiliate and Principal Consultant within our Strategic Portfolio Development practice. Pete brings over 20 years of senior leadership experience as Chief Information Officer, Chief Technology Officer, Chief Information Security Officer, Operational Risk Executive, and Analytics Evangelist within the financial services and healthcare industries.

He is well known for building great teams, developing innovative solutions to tough problems, connecting technology capability to business value and delivering those capabilities in focused, but collaborative ways.

Prior to joining Mavendog, Pete held leadership positions with Maestro Health, CareSource Management Group, Syntelli Solutions, Cardinal Innovations Healthcare, TIAA, Bank of America and AmSouth Bank (now Regions Financial). Pete also serves on advisory boards at UNC Charlotte, Appalachian State, Montreat College and Queen City Fintech. He is a Certified Information Systems Auditor, Certified Information Security Manager, patent co-inventor and previous recipient of the Charlotte Business Journal – CIO of the Year award.

Pete lives in Charlotte with his wife, Sarah, and their goldendoodle, Mabel. He enjoys playing music and golf, and can regularly be found on a hiking trail in the North Carolina mountains or working on a project with one of his three children.

+ Mike Keating Portrait

Mike Keating

Principal Consultant Strategic Portfolio Development (SPD)

Mike Keating Portrait

Mike Keating

Principal Consultant Strategic Portfolio Development (SPD)

Keating is a Principal Consultant and Mavendog Affiliate. An experienced, executive advisor with a unique blend of CIO/CTO/COO skills acquired over 20+ years of business and technology leadership, strategic solutions development, planning and implementation. His 20+ years is preluded by an exemplary career as a US Air Force Officer. For Mavendog, Mike is a key portfolio development and program manager, supporting our Strategic Portfolio Development and Program Leadership practices. Mike brings a wide base functional domain experience to his programs in projects, which include finance and accounting, human resources, information technology, strategic planning, enterprise risk management, process improvement, and systems integration and execution.

Mike also provides technology and executive advisory services under his private label, Intelligo Advisory, where he helps clients identify opportunities and diagnose problems related to strategy and operations, while prescribing solutions to get the expected benefits and most value from strategic investments. His Advisory services include, but are not limited to technology enablement, business model analysis and architecture, and organizational design.

In short, Mike helps organizations to realize the most return on their strategic decisions.

Core Industries include:

  • Consumer Products
  • Food & Beverage
  • Services
  • Distribution
  • Logistics
  • Manufacturing
  • Mill Products
  • Nonprofit
  • Retail

Some notable programs and projects include:

  • Design and deployment of eCommerce and B2B architecture for contract manufacturing, direct to consumer and 3PL channels.
  • Strategic IT portfolio consolidation that included research and selection of a new, cloud based ERP and integration platform.
  • Global delivery of application and infrastructure service for corporate offices in US, Canada, Brazil, China, and, formerly, in India and Mexico.

Prior to working with the Mavendog team, Mike was the Chief Operating Officer for Discovery Place, Inc.. He was responsible for all operations, performance and service delivery for a nationally recognized network of four science museums. Before Discovery Place, Mike was the Vice President of Information Technology for Springs Global, US, Inc., Fort Mill, SC. He was responsible for all IT strategy, operations, risk and service delivery for a 350M global home fashions company. While at Springs Global, Mike was a CIO of the Year finalist in 2015 by the Charlotte Business Journal.

Mike is active in the Charlotte community, serving as the Veterans In Residence Program Facilitator for Bunker Labs, which provides communities, programs, and courses that help military veterans and military spouses start and grow successful businesses and startups. He is on the board of Patriots Path, a non-profit organization that supports veterans, transitioning service members, and military spouses in finding meaningful employment opportunities. He is also a past chair of Apparo, a non-profit that works to connect local nonprofits to technology expertise and resources. Other civic contributions include:

  • Society for Information Management (SIM) Charlotte Region: President Emeritus & Board of Directors
  • York Technical College: IT Advisory Committee
  • Hackathon CLT Advisory Board
  • EFM CIO Advisory Board
  • Premier Events CIO Advisory Council

Mike a graduate of The Citadel, and has his MBA from Winthrop University. He and his wife live in Charlotte, NC.

+ Jennifer Young Baker Portrait

Jennifer Young Baker

Principal Consultant, Strategic Portfolio Development (SPD)

Jennifer Young Baker Portrait

Jennifer Young Baker

Principal Consultant, Strategic Portfolio Development (SPD)

Jennifer Young Baker is a Principal Consultant and Mavendog Affiliate within our Strategic Portfolio Development and Program Leadership practices. She has over 30 years of experience managing projects, programs, portfolios, and PMOs for Fortune 500 companies, including Amtrak, Duke Energy, United Rentals, Bank of America, Wells Fargo, and Marriott. She has also developed or co-developed master’s degree programs at Georgetown University, Wake Forest University, and the University of Southern California, where she currently serves at the Faculty Council Chair and represents Bovard College in USC’s Academic Senate.

Jennifer is also active in the Project Management Institute (PMI), formerly serving as the President of her local chapter, which won “PMI Chapter of the Year” during her tenure, and as the Region Mentor for the Mid-Atlantic States. She currently serves on the Advanced Credentials Committee for PMI. In 2015, she graduated from the PMI Leadership Institute Master Class. She received her MS in Project Management from Northeastern University and holds PMP, PgMP, PfMP, ITIL, BRMP, CB-PMO, SAFe-SA, and SSMBB certifications.

Her publications include “Project Portfolio Governance” in Portfolio Management: A Strategic Approach. She regularly presents academic and professional topics for PMI, ASP, ITPMI and The Great IT Pro. In 2020, she was featured in Ipek Sahra Ozguler’s book, “The Perspective of Women in Project Management.”

+ Edwin “Ed” Cook Portrait

Edwin “Ed” Cook

Principal Consultant, Program Leadership

Edwin “Ed” Cook Portrait

Edwin “Ed” Cook

Principal Consultant, Program Leadership

Ed is a Principal Consultant in Mavendog’s Program Leadership practice. He served in the US Army as a Cavalry Officer and as an Engineer Reserve Officer for 8 years, and he has 25 years of experience working in the civilian sector. He is a graduate of the United States Military Academy at West Point and holds an MBA from Syracuse University. Ed is a certified Program Management Professional (PgMP) and a certified Project Management Professional (PMP). Additionally, he is a Certified Information Systems Security Professional (CISSP) and holds a Lean Six Sigma Green Belt for continuous improvement.

Ed has worked for Corning’s Optical Fiber Division, as well as BearingPoint and Deloitte, managing programs and projects with numerous federal, state, and private sector clients. Prior to Mavendog, Ed worked for Cape Fear Valley Health for six years in the IST PMO, managing numerous programs and projects for the hospital system and building a certified team of project managers. Ed managed programs for Identity Access Management and Medical Device Integration at Cape Fear Valley Health.

Ed is highly skilled in Program Management, Project Management, communication, leadership, and continuous improvement.

Some of Ed’s prior consulting clients include:

  • Department of Homeland Security / Transportation Security Administration (TWIC Program)
  • Army G2 (Pentagon Lean Six Sigma Project)
  • Naval Reactors / Dept of Energy
  • US Postal Inspection Service
  • Cayman Islands Immigration Department
  • NC Office of State Controller (Beacon SAP / HR Payroll Project)
  • NC Dept of Revenue / Dept of Transportation (NC Vehicle Tax & Tag Together Program)
  • Johnson & Johnson
  • Bank of New York Mellon
+ Meridith Fix Portrait

Meridith Fix

Principal Consultant, Program Leadership (LP)

Meridith Fix Portrait

Meridith Fix

Principal Consultant, Program Leadership (LP)

Meridith Fix is a Principal Consultant within our Program Leadership practice.

Meridith is skilled at bridging the gap between business strategy and technology strategy, aligning stakeholders toward common goals, and driving programs, projects, and organizational change. She has worn both delivery and executive hats, sitting on both sides of the delivery and steering committee table.

Meridith has worked with Lendlease since 1998, where she worked in infrastructure technology, application services, and business transformation. She led the delivery of IT services to the Lendlease Americas region, serving as the “single face to the customer” for IT services and project delivery. A few notable accomplishments include the implementation of five ERP transformation programs; the execution of IT activities for transition services agreements for two business acquisitions, two divestitures, and three carve-outs; and the implementation of a global managed service.

Since 2019, she has served in the position of Lendlease CIO and Senior Vice President. She has since pivoted to independent consulting, working through Mavendog, LLC, where she brings portfolio, program, and change management subject matter expertise.

+ Linda Herdt Portrait

Linda Herdt

Principal Consultant, Program Leadership (PL) & Strategic Portfolio Development (SPD)

Linda Herdt Portrait

Linda Herdt

Principal Consultant, Program Leadership (PL) & Strategic Portfolio Development (SPD)

Linda Herdt is a Mavendog Affiliate and Principal Consultant in our Program Leadership (PL) & Strategic Portfolio Development (SPD) practices. A dynamic and results-driven Senior Technology and Business Leader with a 35-year record of advancing global organizations by delivering customer centric technology across a variety of industries.

Cultivates “C” level relationships as a trusted business partner, collaborator, and facilitator who aligns the IT portfolio to business strategy and delivers digital solutions. Linda has built a stellar career in IT. She also spent time with TIAA as a Product Management Consultant, Coordinating business and IT teams across multi-year, enterprise- wide transformation strategic programs. Prior TIAA, Linda worked as a Global IT Director with Commscope. Here, Linda led M&A IT teams to integrate acquired global businesses systems into a single enterprise ERP (SAP), CRM (Salesforce.com), and HCM. Linda has also worked with Teva Parmaceutical as an IT Product Management Consultant, and a VP of IT and Divisional CIO with Campbell Soup and Aramark. She was also a Senior Program Manager with Johnson & Johnson, consulting in the areas of Program Management, Software Development, and IT Strategic Planning.

Prior to her Mavendog Affiliation, Linda has worked as a CIO Chief-of-Staff and IT Executive Consultant with Service Logic and Hayward Industries, driving IT portfolios and related roadmaps, including ERP and Enterprise Application deployment planning and oversight.

Linda holds her BS in Computer Systems from Gwynedd Mercy University; her MBA from Rider University; and an Executive Leadership certification from the University of North Carolina at Chapel Hill.

+ Chris Long Portrait

Chris Long

Principal Consultant, Program Leadership

Chris Long Portrait

Chris Long

Principal Consultant, Program Leadership

Chris Long is a Mavendog Affiliate within our Program Leadership practice. Chris is an IT Professional with deep experience in the management of Global IT organizations and programs. He has worked in Software Development, Solutions Architecture, ERP and Program & Project Delivery, including strategic planning, budgeting, process improvement, organizational efficiency, team building, and stakeholder alignment.

Past roles include the Director of Software Development at Centene Corporation, where he led the formation of Centene’s Charlotte, NC software development organization and delivered 5 key platform micro services applications. He also led teams in the pioneering of Progressive Web Application (PWA) capabilities into application workflows.

Chris was also the IT Director for Metrolina Greenhouses, a wholesale plant services company, and AFL, an international manufacturer providing end-to-end solutions to the telecommunications industry.

Chris’ core expertise is in Digital Transformation, Solution Delivery, Cloud Services & Migration, Greenfield development, Software Engineering, Full Stack Development, DevOps, Architecture, Human Centered Design (HCD), Product Management, and Site Reliability Engineering. He is also fluent in project, product, and collaboration management tools such as Confluence, Jira, Jira Align, ServiceNow, SharePoint, and MS Teams.

+ Tracey Clark Portrait

Tracey Clark

Managing Consultant, Project & Change Delivery (PCD)

Tracey Clark Portrait

Tracey Clark

Managing Consultant, Project & Change Delivery (PCD)

Tracey Clark is a Managing Consultant within our Project & Change Delivery practice. An accomplished IT management professional and infrastructure leader, particularly in Manufacturing environments.

She has experience implementing strategic IT initiatives that improve business functionality and has led and managed projects to deploy Wide Area Networks, consolidating multiple sites and networks. Other projects include the relocation and expansion upon WAN/LAN/WIFI network connectivity for new, physical, manufacturing sites. She has also led the replacement of analog phone systems with multiple carriers to standardized cloud-based VoIP systems with single-support vendor/carriers.

Tracey has an uncanny ability to find common ground to create business conditions that are profitable. She also possesses first-rate communications and collaboration skills to lead and work in concert with diverse groups & cultures.

Tracey holds a Project Management Professional (PMP) certification and is also a Certified Scrum Master (CSM).

+ Amy Heddleson Portrait

Amy Heddleson

Managing Consultant, Project & Change Delivery (PCD)

Amy Heddleson Portrait

Amy Heddleson

Managing Consultant, Project & Change Delivery (PCD)

Amy Heddleson is a Managing Consultant and Mavendog Affiliate within our Project & Change Delivery (PCD) practice.

Professionally, Amy has served as a Senior Product Marketing Manager, Technology Program Manager, and SCRUM Team Manager, gaining 20 years of corporate experience managing multi-million-dollar international products and programs in the IT, Telecommunications, VoIP, and CRM industries.

She has experience leading projects through the stakeholder and executive funding process to facilitate capital entitlements (typically above $10M). She also has extensive knowledge in hardware and software design, development, and delivery using common-industry project and team collaboration tools.

Amy’s career and experience are reinforced by extensive military training, having served in the US Army (U.S. Army Veteran of 13 years, active duty, Reserves, and National Guard). Her education includes a Bachelor of Science from North Georgia College and State University (while enlisted in the US Army Reserves). She then graduated with honors and was commissioned as an officer into Army Military Intelligence Corp in the 82nd Airborne Division.

Amy is also active in the Project Management Institute (PMI), serving as the VP of Administration & Governance for PMI Metrolina.

+ Jim Copeland Portrait

Jim Copeland

Managing Consultant, Project & Change Delivery (PCD)

Jim Copeland Portrait

Jim Copeland

Managing Consultant, Project & Change Delivery (PCD)

Jim Copeland is a Managing Consultant in Mavendog’s Project & Change Delivery practice. He is an accomplished Project Management Professional (PMP) with over 25 years of experience in Manufacturing, Engineering, and Oil & Gas sectors. He has a track record of managing complex programs; facilitating communication between all departments, executives, vendors, and project participants; and delivering results within budget and time constraints. Jim has a record of accomplishment in the product development space is a Certified Product Owner (CPO) and Certified Scrum Master (CSM).

Jim is skilled at multiple project management methods and applying them to fit the clients business needs. He also has skill sets in problem solving, value engineering and business leadership.

He has worked for Fortune 500 manufacturing firms such as Parker Hannifin, 3M, and Norton Door Controls (Assa Abloy). Jim also has his bachelor’s in mechanical engineering from the University of Tennessee, and his MBA from Winthrop University.

+ Rijon Erickson Portrait

Rijon Erickson

Managing Consultant, Project & Change Delivery (PCD)

Rijon Erickson Portrait

Rijon Erickson

Managing Consultant, Project & Change Delivery (PCD)

Rijon “Ryan” Erickson is a Managing Consultant and Mavendog Affiliate within our Project & Change Delivery practice. He is a proactive, engaging, and action-oriented Project Manager with specific expertise in Scrum practices and Agile transformation. A Certified Scrum Master (CSM®) and SAFe® Agilist Product Owner / Product Manager (POPM®) with 14+ years of experience driving business results and solving highly complex business problems.

Rijon is comfortable playing multiple (and differing) roles, while also delivering business outcomes in scope, on time, and within budget. Adept at facilitating and guiding distributed teams and running Scrum events (stand-ups, sprints and release planning, backlog refinement, reviews, and retrospectives). Rijon believes in and teaches the 8 Patterns of Open Business Agility, the 12 Principles of the BetaCodex, the values and principles of the Manifesto for Agile Software Development and Scrum.

He specializes in facilitating the discovery, analysis, design and delivery of complex enterprise application integration projects and have extensive experience leading global application development and maintenance teams.

Application Domains include:

  • Enterprise Asset Management (EAM)
  • Customer Information Systems (CIS)
  • Supply Chain and Work Management
  • Treasury Management
  • IT Service Management

Rijon also provides executive coaching under his private label, Purple Phoenix Partners, or otherwise known as Purple Squirrel. His mission is “to serve talented, driven people and help them deliver valuable products and experiences to the people and causes they care about.” In his coaching, Rijon helps such talented and driven people solve complex and interesting problems in their lives and work.

+ Clinton “Clint” Woods Portrait

Clinton “Clint” Woods

Managing Consultant, Project & Change Delivery (PCD)

Clinton “Clint” Woods Portrait

Clinton “Clint” Woods

Managing Consultant, Project & Change Delivery (PCD)

Clinton “Clint” Woods is a Fellow within our Project & Change Delivery (PCD) practice. He is also a certified Project Management Professional (PMP) and a Lean Six Sigma Yellow Belt (LSSYB). He also has a Master of Science in Information Systems Project Management.

Mr. Woods is a transitioning Service member with almost 20 years of experience in the United States Marine Corps. He comes to Mavendog through its relationship with the Department of Defense (DoD) and its SkillBridge fellowship program – a conduit for Service members to begin their careers within the civilian sector. His military experience encompasses 19+ years in organizational change, project management, and information technology, particularly in IT infrastructure. He has supported medium to large-scale, high-pressure projects and roles. A willing and driven learner with vast experience leading highly technical team members.

+ Pam Souza Portrait

Pam Souza

Managing Consultant, Program Leadership

Pam Souza Portrait

Pam Souza

Managing Consultant, Program Leadership

Pam Souza is a Mavendog Affiliate and Managing Consultant within our Program Leadership Services practice. She has over 25 years of domain specialization in Human Resources, People Strategy, enhanced employee satisfaction and engagement, Organizational Design, and coaching. Throughout her career, Pam has been translating corporate goals into profitable, people-centric solutions that promote operational efficiencies, client satisfaction, and employee engagement. She has expertise in turning around troubled organizations, developing HR departments from the ground up, and leading organizations and related programs through periods of high growth and transformation. 

Her collaborative approach ensures successful project delivery within budget and timeframe, as evidenced by her ability to establish clear communication across departments, executives, vendors, and project teams. She finds value in building strong relationships and driving business success, where her expertise spans across various industries and company sizes. Most recently, Pam was the Vice President of Human Resources at Elior North America, a $1.2B contract food services company, where she developed and launched people-centric programs and helped deploy and manage various HRIS systems such as SuccessFactors. Pam has also done extensive work in systems such as Taleo/Oracle and Workday as well. 

Pam is SPHR certified (Senior Professional Human Resources) and active in SHRM (the Society for Human Resources Management) and HRCI (Human Resources Certification Institute). Throughout her career, her accomplishments speak volumes about her ability to tackle complex challenges, deliver results, and lead effectively in a demanding environment.

+ Charles Sieber Portrait

Charles Sieber

Senior Consultant, Project & Change Delivery (PCD)

Charles Sieber Portrait

Charles Sieber

Senior Consultant, Project & Change Delivery (PCD)

Charles Sieber is a Consultant and Mavendog Affiliate within our Project & Change Delivery (PCD) practice. He is a highly organized project and process leader with an eye toward production and process efficiency. He holds certifications in Project Management (PMP) and Six Sigma Green Belt (LSSGB). Mr. Sieber has hands-on experience in several domains, including supply chain logistics; heavy machinery/equipment, support, and mobilization; construction and safety protocols; and resource and facilities management.

Charles also supports our business development operations as a Business Development Representative, primarily operating in mid-Atlantic markets.

Charles came to Mavendog through our relationship with the Department of Defense and participation in the DoD SkillBridge fellowship program, after Charles concluded a stellar, ten-year career in the United States Marine Corps. in January, 2023. With the Marines, he spent two years planning and executing large-scale military and civilian support operations in southeast Asia and the western Pacific; Eight years commanding/leading organizational teams ranging from 30 to 120 personnel; and three years experience serving as a formal school instructor at Marine Corps Engineer School training U.S. and international officers.

Charles lives with his wife and family in Altoona, PA.

+ Melissa Austin Portrait

Melissa Austin

Senior Consultant, Project & Change Delivery (PCD)

Melissa Austin Portrait

Melissa Austin

Senior Consultant, Project & Change Delivery (PCD)

Melissa Austin is a Managing Consultant and Mavendog Affiliate within our Project & Change Delivery practice, where she provides project management and change support, particularly in support of Mavendog’s growing pipeline in Organizational Design & Development. She has hands-on experience in several industry sectors, including manufacturing, logistics, and engineering sectors for Fortune 500 clients, such as Northrop Grumman and Parker Hannifin. Melissa’s strongest domain is in Human Resources, where she has consulted on HR Strategy, Resource Planning, and Labor Relations.

Ms. Austin also provides direct, HR consulting to small and medium sized businesses through her private label, HR the Smart Way. Such skills and services include New Business Development · Human Resources (HR) · Recruiting · Team Leadership · Organizational Leadership · Compensation & Benefits · Training & Development · Administration · Strategic Human Resource Planning · Human Resource Development · HR Consulting · Talent Management · Leadership · Process Improvement.

Melissa is a certified, Senior Professional in Human Resources® (SPHR) and holds a Six Sigma certification (LSSYB), with an emphasis on Lean organizational improvements. She also holds her Master of Science (MS) in Organizational Development from Queens University in Charlotte, NC.

+ William Leslie Portrait

William Leslie

Consultant, Project & Change Delivery (PCD)

William Leslie Portrait

William Leslie

Consultant, Project & Change Delivery (PCD)

William is a product manager and process analyst within our Project & Change Delivery (PCD) practice. He is recognized for his roles as a customer liaison, product owner, and team lead. Representing the business side of projects, William captures and manages end-user requirements, expectations, and ‘Voice of the Customer’ (VoC) preferences for product and service development. His work is often aligned to strategic marketing and product efforts, particularly for large-scale companies and customer bases (most recently in hospitality and financial services). For project teams, William can also help translate and prioritize customer expectations into user stories, and define and manage the resulting project tasks. Past projects include multi-level digital marketing transformation; marketing campaigns; CRM strategy and implementation; content creation; market segmentation; marketing automation; and training and development.

For Mavendog’s own service development and marketing strategy, William oversees marketing operations, services, and branding initiatives (both products and employee-based branding).

William earned a Bachelors degree in Marketing and Management Information Systems from the University of North Carolina at Charlotte. Originally from Las Vegas, Nevada, William and his wife now live in the Charlotte area.

+ Mark Alexander Portrait

Mark Alexander

Financial Operations Manager

Mark Alexander Portrait

Mark Alexander

Financial Operations Manager

Mark Alexander of Supporting Strategies, Charlotte, serves as Controller of Mavendog, in cooperation with transactional support by other Supporting Strategies team members. Mark is a former CEO and CFO with a regional healthcare provider, comes with a background in public accounting, and has extensive experience in financial accounting, corporate governance, operations management, HR management, strategic planning and fundraising. Industries include real estate, banking, healthcare, non-profit operations, and light manufacturing.

+ Ron Mccoy Portrait

Ron Mccoy

Strategic Advisor

Ron Mccoy Portrait

Ron Mccoy

Strategic Advisor

Ron is one of our Mavendog strategic advisors. Through his career, Ron has built a reputation for translating conceptual business ideas into actionable strategic plans and shepherding them to market. He has over 35 years of experience in IT solutions, rising from the programming ranks to senior IT management for ASSA ABLOY, a large multi-national corporation. After developing and implementing strategic IT plans for ASSA ABLOY’s North American sites, he served on their international IT strategy team, aligning new Internet initiatives with existing marketing plans and developing bridges to legacy systems. Ron has also participated in multiple company acquisitions from initial due diligence, to planning and implementation of staff and systems consolidations. Using IT center rationalization, technology improvements and restructuring of financial agreements, he consistently lowered IT costs while increasing top and bottom line benefits to his companies.

Most recently, he was selected for and participated in a small, executive, international task group engaged for one year to be roving troubleshooters for companies around the globe. He went on to found BlueAnt LLC, an Internet marketing firm. After driving several years of steady growth, Ron sold the firm. Ron continues to be sought after as a strategic guide in business and IT. Today, Ron has assisted Mavendog in an advisory capacity from inception to rollout, and continues to be a critical strategic voice for the company’s leadership. He brings to the table invaluable insights into the market and is an important guide for Mavendog’s long-term growth plan.

Ron and his wife are long-time residents of Charlotte, NC.